WagStays

For privacy reasons, WagStays doesn’t display a sitter’s contact information until you’ve booked with them. If you’ve started a conversation on WagStays w...

As a guest, an “Accepted” booking request means that your host is available to host your pet for the mentioned dates. Once they’ve accepted the booking requ...

We get it—sometimes plans change and you may need to modify your upcoming stay after it’s already been confirmed or accepted. No problem! If you need to ch...

While it’s not ideal, every once in awhile a host may need to cancel a booking. Don’t worry—we’ve got your back. You will be refunded in full. If your ho...

WagStays offers the WagStays Guarantee for all services booked through WagStays. Simply put, the WagStays Guarantee is our commitment to you in the rare ins...