WagStays

Getting Started 1

• What is WagStays?

Finding A Host 1

• How do I find a boarding home for my dog?

Bookings & Reservation 5

• Where do I find the host’s contact information?
• What’s the difference between an accepted booking request and a confirmed booking request?
• How do I modify a booked service?
• What if my host cancels the booking?
• What does the WagStays Guarantee cover for pet parents?

Payments 2

• When will I be charged for a service?
• Why does WagStays charge a service fee?

Trust & Safety 2

• How do you evaluate boarding homes and sitters?
• What does WagStays do to support safety?